Mail Bag Mondays: How should I respond to a negative review?

canstockphoto18799595Hi JC,

Hope you don’t mind me asking you a question, but I’ve got a mystery novel on Amazon that’s got over 25 four and five star reviews. Then last week this troll gave me a one star. It was a really negative review that was really uncalled for. I don’t even think it’s a real review. How should I respond?

Ambushed on Amazon

Ambushed,

YOU ARE SO LUCKY! You have a hater. All successful people have haters. It’s a sign that you’ve arrived. The more you put yourself out there and the more visible you become, the more haters will follow you. But you’ll have die-hard fans too.

So, take the high ground. Don’t respond. Don’t notify Amazon. Don’t lose sleep over it. Just let it ride. If you look at any popular novel from Stephen King to Dean Koontz to James Patterson to Peter Cook, they all have a mix of stars. It’s the way our business works. And, it will hardly affect your points with 25 four and five stars already counted. I honestly believe a critical review or two helps give your book credibility anyway. Otherwise, readers may wonder if all those glowing reviews are from friends and family.

Good luck and keep on writing.

JC

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4 thoughts on “Mail Bag Mondays: How should I respond to a negative review?

    • Couldn’t have said it better myself. I just got a review today from a woman who labeled my book “intriguing and mediocre.” Talk about a backhanded compliment. LOL

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